FAQ

FAQ

How much will I get for energy fed back into the grid?

For more information on the Distributed Energy Buyback Scheme and rates, click here

https://www.wa.gov.au/organisation/energy-policy-wa/energy-buyback-schemes

What solar rebates are available?

For more information on solar rebates click here, or get in touch and we can explain it all.

http://www.cleanenergyregulator.gov.au/RET/About-the-Renewable-Energy-Target/How-the-scheme-works/Small-scale-Renewable-Energy-Scheme

How do I avoid a solar scam?

Unfortunately the solar industry, like many other industries, is not alone when it comes to dodgy businesses. Ultimately, if it seems too good to be true, it probably is! Ensure you always deal with a CEC Approved Retailer as they have committed to responsible sales and marketing activities, and industry best practice and will ensure a Clean Energy Council accredited installer sets up your solar system. These companies have been through a rigorous assessment process to ensure they are working with consumers’ interests in mind.

What should I look for when choosing a solar company?

An Approved Solar Retailer

The Clean Energy Council Approved Solar Retailer program is a way for businesses that sell solar and storage to show their commitment to responsible sales and marketing activities and industry best practice. Approved Solar Retailers have committed to complying with the program’s Code of Conduct.

An Accredited Installer

Clean Energy Council accreditation is a must-have qualification for anyone in the business of installing solar and storage. Accreditation with the Clean Energy Council recognizes individuals who have undertaken the necessary training to design and install solar, batteries and other renewable energy systems. CEC-accredited installers aim to work to industry best practice standards, producing systems that are safe, reliable and meet customer expectations.

A detailed quote

Your quote should be written and include the system type, warranty details and proposed layout of the panels. In addition, a CEC accredited installer is required to physically install the system themselves or attend the site at least three times – at the beginning, middle and end of the installation.

How much does a solar system cost?

There is a wide range in pricing for solar systems, mainly due to differing installation costs.

At Solar My Home WA we only use qualified electricians, all of whom are direct employees. We pride ourselves on the quality of install, after seeing far too many times the effects of shoddy installations.

Whilst many solar companies contract third party installers, not all of which are qualified electricians, when you choose Solar My Home WA you can rest assured only experienced installers will work on your home.

System costs vary based on the size of your home & requirements, however typically start from around $5000.

Do you offer solar panel maintenance or repairs?

We love sustainable living and especially solar systems! A common problem most people have in the life span of a solar system is staying on top of any issues that can arise which can cause issues such as rooftop fires, voiding equipment warranties, decreased performance and the list goes on. Dirty panels, for example, can produce up to 25% less power, so it’s worth keeping on top of maintenance!

We service all areas of Perth, with our maintenance & repair services not just limited to existing clients. If you’re seeing a fault or don’t think your system is working quite right, get in touch and we can take a look. Please note, a call out fee does apply to fault find, diagnose and perform system checks to equipment not covered under warranty.

Do solar panels work in a blackout?

If your solar panel system is connected to the grid, it will shut off in the event of a blackout. This is to prevent emergency responders and electricity utility repair-people from being injured by your panels sending power back to the grid. However, there are certain inverters you can buy that provide backup power in a blackout when paired with or without a battery. We also supply & install back up generators to keep your electricity running in the event of a power failure.

How do solar photovoltaic (PV) panels work?

Solar panels absorb the sun’s energy throughout the day and convert it into direct current (DC) electricity. Most homes and businesses run on alternating current (AC) electricity, so the DC electricity is then passed through an inverter to convert it to usable AC electricity. At that point, you either use the electricity in your house or send it back to the electric grid.

What are the financial benefits of solar energy?

When you install a solar energy system on your property, you save money on your electricity bills and protect yourself against rising electricity rates in the future. How much you can save depends on the utility rates and solar policies in your area, but going solar is a smart investment regardless of where you live.

Who will install my new system?

We employ all our own qualified electricians so you can be assured your job will be completed by a licensed & accredited in-house installer.

Didn’t find the answer to your question?

Please get in touch with any queries you have, or to arrange an obligation free on-site quote.

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